Centura provides customised foreign exchange solutions to both businesses and individuals, with a strong emphasis on prioritising the needs of our clients by tailoring our services to meet their specific requirements. Our main focus is on delivering long-term value to our clients through exceptional service levels, rather than pursuing quick trades.

What sets us apart in the industry is our team's unwavering commitment to our core values and dedication to providing exceptional service to our clients.

Our currency exchange process is designed to be simple and user-friendly, consisting of just four easy steps:

Step 1: Register for a free account by completing our quick and straightforward online form, which will take only a minute of your time.

Step 2: Once your account is set up, you can agree on an exchange rate with us through various convenient channels, such as phone, email, or online.

Step 3: After we have exchanged your currency, you will need to deposit your funds into a credit institution with one of our FCA-regulated Partners.

Absolutely. Depending on your country of residence, it may be necessary for us to request additional documentation such as proof of address and supplementary proof of identity.

We understand that the safety and security of your funds are of utmost importance, and at Centura FX, we take this responsibility very seriously. Centura FX does not handle client funds as all client transactions are processed by our FCA-regulated partners. More information can be found about them here.

When you exchange currency with with us, you will be provided with settlement details with one of our FCA regulated partners. This is the account that you will need to transfer your funds to in order to complete your transaction. Our commitment to working with trusted and regulated partners ensures that your funds are held in secure and reputable institutions, providing you with the peace of mind that your money is safe and protected.

Absolutely, we are pleased to offer our clients currency accounts to receive third-party payments.

As an added convenience, we can also provide Virtual IBANs in your company’s name, enabling you to receive currency payments seamlessly. We offer these accounts in a range of currencies, including EUR, GBP, USD, AED, AUD, CAD, CHF, CZK, DKK, HKD, HRK, HUF, ILS, JPY, MXN, NOK, NZD, PLN, RON, SAR, SEK, SGD, TRY, ZAR, and CNH. Contact us if you require further information on this service.

The arrival time of your currency will depend on the specific currency you are sending. For most major currencies, such as USD, EUR, and GBP, the arrival time can be same day, while others may take up to one or two days. To find out more about the expected arrival time for your currency, please do not hesitate to contact us, we’d be more than happy to assist you.

Yes, you can! We’re able to offer forward contracts that enable both corporates and individuals to lock in today's exchange rate for a future date. This means that you can secure a specific exchange rate for a future transaction, protecting yourself from market volatility and fluctuations. For more information on forward contracts and how they can benefit you, please do not hesitate to contact us.

Yes, we do have an online platform that is accessible 24 hours a day, seven days a week. Our platform allows you to easily exchange your currencies and provides you with a range of useful tools, such as the ability to download statements for account reconciliation purposes. Our user-friendly platform is also designed to provide you with a seamless and efficient foreign exchange experience. If you would like to learn more about our online platform and how it can benefit you, please do not hesitate to contact us.

We have a global client base, and we are committed to making ourselves accessible to our clients through various communication channels. In any case, send us a WhatsApp message. We will do our best to provide you with the support and guidance you need. Please feel free to reach out to us anytime, however formal quotes must be discussed on the phone.